Shipping policy

This Shipping Policy applies to all wallpaper murals and wallpaper roll orders placed with Decor2Go.

Processing Time

• Wallpaper murals are prepared and ready to ship within 3 business days from Canada.
• Wallpaper rolls are also prepared and ready to ship within 3 business days.

Shipping Time

• Wallpaper orders typically arrive within 3 weeks after shipment.
• Delivery time can vary depending on your location and any carrier delays.

Shipping Carriers

We ship using trusted third party delivery services. Because of this, we are not able to guarantee exact delivery dates or provide precise estimated arrival times.

Shipping Cost

• Free shipping is offered on all wallpaper murals and wallpaper orders.

Order Tracking

• Once your order has shipped, you will receive an email with a tracking number.
• You can use this tracking number to follow your package until it arrives.

International Shipping

• International shipping is available on request.
• Please email us at [email protected] to confirm available shipping options and costs to your location.

Shipping Issues

If your package is delayed, damaged, or lost in transit, please contact us at [email protected]. We will review the situation and assist you with the next steps.